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AFTERPAY Q&A

Afterpay Q&A for Customers

1. What is Afterpay?

Afterpay is a payment platform that allows you to make purchases now and pay for them in four interest-free installments over six weeks. It’s an easy and flexible way to shop online or in-store at participating merchants.

2. How does Afterpay work?

  • Shop at a participating store and choose Afterpay at checkout.
  • Pay for your purchase in four equal installments. The first payment is made at the time of purchase, and the remaining three are due every two weeks.
  • Payments are automatically deducted from your linked debit or credit card.

3. Does LOXX accept Afterpay?

Yes, LOXX accepts Afterpay both online and in-store, providing a convenient payment option for our customers.

4. In-store Payments with Afterpay

Due to certain limitations of Afterpay, your payment may be declined for reasons beyond LOXX's control. To avoid inconvenience, we recommend having an alternative payment method ready in case this happens.

Additionally, please note that when using Afterpay for in-store purchases, refunds or returns cannot be processed due to Afterpay's own restrictions. Make sure to review your purchase carefully before completing the transaction.

5. How to Use Afterpay In-store

Using Afterpay in-store is simple. Follow this link for detailed instructions on how to set up and use Afterpay in-store.

6. Do I need to pay any interest or fees?

No interest is charged when using Afterpay. However, if a payment is missed, a late fee may apply. Make sure to have sufficient funds in your account to avoid these fees.

7. Can I return items purchased with Afterpay?

Yes, items purchased with Afterpay online can be returned according to the merchant’s return policy. Once the return is approved:

  • Afterpay will adjust your remaining payment schedule.
  • If payments have already been made, you will be refunded for those amounts.

For in-store purchases, Afterpay does not allow returns or refunds.

8. What happens if I miss a payment?

If you miss a payment:

  • Afterpay will send reminders via email or SMS.
  • A late fee may be charged if the payment isn’t made within the grace period.
  • Your Afterpay account may be temporarily suspended until the outstanding amount is settled.

9. Is Afterpay secure?

Yes, Afterpay uses advanced encryption and security measures to protect your personal and financial information. You can shop confidently knowing your data is safe.

10. How can I manage my Afterpay account?

You can manage your Afterpay account by:

  • Logging in to the Afterpay app or website.
  • Viewing your payment schedule, transaction history, and spending limits.
  • Updating your payment methods and account details.

11. Are there spending limits with Afterpay?

Yes, your spending limit with Afterpay depends on several factors, including your payment history and the merchant’s policies. You can view your available spending limit in your Afterpay account.

12. How do I contact Afterpay for support?

If you need help, you can contact Afterpay through:

  • The Help Center on their website or app.
  • Email or in-app chat for quick support.

Afterpay Q&A

Afterpay Q&A for Customers

1. What is Afterpay?

Afterpay is a payment platform that allows you to make purchases now and pay for them in four interest-free installments over six weeks. It’s an easy and flexible way to shop online or in-store at participating merchants.


2. How does Afterpay work?

  • Shop at a participating store and choose Afterpay at checkout.

  • Pay for your purchase in four equal installments. The first payment is made at the time of purchase, and the remaining three are due every two weeks.

  • Payments are automatically deducted from your linked debit or credit card.


3. Does LOXX accept Afterpay?

Yes, LOXX accepts Afterpay both online and in-store, providing a convenient payment option for our customers.


4. In-store Payments with Afterpay

Due to certain limitations of Afterpay, your payment may be declined for reasons beyond LOXX's control. To avoid inconvenience, we recommend having an alternative payment method ready in case this happens.

Additionally, please note that when using Afterpay for in-store purchases, refunds or returns cannot be processed due to Afterpay's own restrictions. Make sure to review your purchase carefully before completing the transaction.


5. How to Use Afterpay In-store

Using Afterpay in-store is simple. Follow this link for detailed instructions on how to set up and use Afterpay in-store.


6. Do I need to pay any interest or fees?

No interest is charged when using Afterpay. However, if a payment is missed, a late fee may apply. Make sure to have sufficient funds in your account to avoid these fees.


7. Can I return items purchased with Afterpay?

Yes, items purchased with Afterpay online can be returned according to the merchant’s return policy. Once the return is approved:

  • Afterpay will adjust your remaining payment schedule.

  • If payments have already been made, you will be refunded for those amounts.

For in-store purchases, Afterpay does not allow returns or refunds.


8. What happens if I miss a payment?

If you miss a payment:

  • Afterpay will send reminders via email or SMS.

  • A late fee may be charged if the payment isn’t made within the grace period.

  • Your Afterpay account may be temporarily suspended until the outstanding amount is settled.


9. Is Afterpay secure?

Yes, Afterpay uses advanced encryption and security measures to protect your personal and financial information. You can shop confidently knowing your data is safe.


10. How can I manage my Afterpay account?

You can manage your Afterpay account by:

  • Logging in to the Afterpay app or website.

  • Viewing your payment schedule, transaction history, and spending limits.

  • Updating your payment methods and account details.


11. Are there spending limits with Afterpay?

Yes, your spending limit with Afterpay depends on several factors, including your payment history and the merchant’s policies. You can view your available spending limit in your Afterpay account.


12. How do I contact Afterpay for support?

If you need help, you can contact Afterpay through:

  • The Help Center on their website or app.

  • Email or in-app chat for quick support.

Based on 1502 reviews
82%
(1235)
11%
(159)
4%
(54)
1%
(21)
2%
(33)
y
Blonde #613 Bundles & Combo Deals
yaya (Morton Grove, Illinois)
love the hair

I always order from loxx for quick weaves and sew ins. First time getting blonde for highlights and it is was super cute!

K
Premium Collection Bundles & Combo Deals
Kammy (Chicago, Illinois)
22,24,26

I’m never shopping any where else for hair best bundles hands down

Best wig ever

I used this wig about 3 times and it always looks like a new wig great quality and hold color and curls well

12 in bob never ever again

This my first time purchasing for myself here and I picked a 12 inch bob it hurts by ear tabs also to big for my head even with adjusting the band it’s full nice hair but the construction of the wig is a negative never again nothing like the pics or videos 😕👎🏾

My fav hair vendor

I have been ordering my bundles from LoxxofHair since 2016, and the quality has never once disappointed me. Almost a decade of luscious hair flowing down my back and I never have to worry about anything because I have never had a bad batch. The hair is always top tier, soft, full, and long lasting. LoxxofHair is truly unmatched!

G
Luxury Collection Bundles & Combo Deals
Gabrielle Fortune (Pflugerville, Texas)
Amazing Hair

the hair is soft and silky and longer than what you think it is and very full amazing price for the quality, last long

A
Everyday Collection Bundles & Combos
Anonymous (Chicago, Illinois)
Everyday collection

Hair is amazing !!!

Love it

Nice long and great quality

M
Blonde #613 Bundles & Combo Deals
Miya (Chicago, Illinois)
613 20”

The hair is nice and soft and can hike curls. There is a little bit of shedding though.

M
$99 3-Bundles Everyday Combo Deal Specials
Michon Willie (Chicago, Illinois)
It’s decent hair

The hair is good and it colors well however it sheds quite a bit … it stays soft but the shedding is a bit much. I gave 3 stars because of the shedding. It’s good for a quick do.

pretty decent wig

only caveat is they only sale mediums no small wigs

L
Premium Collection Bundles & Combo Deals
Lesheena Merrell (Chicago, Illinois)
Premium bundle

The bundles are very soft. They don’t get tangled up.

So full & thick !

J
Premium Collection Bundles & Combo Deals
Jasmine Hale (Lawrenceville, Georgia)
Premium bundles

The bundles are very soft. I can run my hands through the hair. The only downside was the smell of the hair . It smells a little funky

J
HD Lace Frontal 13x6 Pre-Plucked Free Part
Jaliah Butler (Indianapolis, Indiana)
13X6 body wave frontal

It was a great frontal I really was able to bleach and pluck the lace easily. I would recommend Loxx to anyone who was looking for hair or a frontal. Thank you!

V
HD Lace Frontal 13x4 Pre-Plucked Free Part
Verlencyia (Morton Grove, Illinois)
So fireeee

10/10 every time, great quality !!!

R
Blonde #613 Bundles & Combo Deals
Raven Turner (Chicago, Illinois)
613 Bundles

Very good quality little to no shedding super full

M
Everyday Collection Bundles & Combos
Mar Mula (Chicago, Illinois)
5 star hair!

Quality hair!

A
Everyday Collection Bundles & Combos
Alayah Robinson (Chicago, Illinois)
24,26,28 luxury collection deep wave

The hair took dye really well I like the curl patten . However I only had it installed for 1 week the hair is very tangled and its sheds a couple strands . After dying it’s very dry even after products used . I plan to use the hair for only 2 weeks . Price wasn’t bad for $228

Buy this now 5x5 closure wig 30”

This wig takes heat/flat iron so good at 450+ and it also holds a loose curl very well I have had it installed twice already it’s true to length and it DOES NOT have a smell to it at all..hairs is also very soft and it flows in the wind…no tangles..I would buy this wig again .4stars only because it must be flat ironed daily to tame its frizzes and add sleekness to avoid fly aways…cap is big head friendly has clips in cap and bands

I
HD #613 13X6 Lace Frontal Blonde Wig 200% Density
Iesha Henley (Chicago, Illinois)
613 HD Frontal Wig

I love this frontal wig , didn’t shed or tangle. Hold curl very good .Great Quality hair.

Great quality!

Wig is very full from root to end, definitely feels like 200 density! I water colored my wig, the color took very well. Hair is very soft, very minimal shedding. 26 in looks like a 30in and I’m 5,7! Holds heat very well, Definitely worth the price.

A
HD Lace Frontal 13x6 Pre-Plucked Free Part
Azaria (Morton Grove, Illinois)
10/10

Melted, very full

M
Luxury Collection Bundles & Combo Deals
Maliha Fuqua (Omaha, Nebraska)
Great

love the hair no shedding. Gave me a full look with just the 3 bundles. Had a little smell thoo.

B
Everyday Collection Bundles & Combos
BellaChanel (Chicago, Illinois)
5star Everyday Collect

I love this hair down . i use this hair for all my quick weave and even sew ins . I also maintain my hair so i’m able to reuse it at times.

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